@article { author = {Shirshamsi, Abolmahdi and Mirabi, VahidReza and Hasanpour, Esmaeil and Ranjbar, MohamadHosein}, title = {The Effect of E-Marketing on the Development of the Tourism Industry Case Study: Yazd City}, journal = {urban tourism}, volume = {7}, number = {4}, pages = {35-47}, year = {2021}, publisher = {University of Tehran}, issn = {2423-6926}, eissn = {2423-6918}, doi = {10.22059/jut.2021.315495.864}, abstract = {Extended Abstract Introduction Tourism, is one of the fastest growing economic sectors and plays an important role in the growth and development of economic activities in many countries; therefore, it is important to use their capabilities in tourism development. One of the factors that can develop and improve the tourism industry is the use of effective marketing tools and parameters, especially e-marketing. In the field of tourism, all planning activities, preparation of tourism products and tourist attraction include e-marketing operations and activities. In this regard, combining marketing elements is one of the important steps in developing a marketing strategy and one of the main tasks of marketers. Finally, it can be said that the purpose of tourism marketing is to identify and anticipate the needs of tourists and provide facilities and motivate visitors to visit them, which will ensure the satisfaction of tourists and achieve organizational goals. Yazd is also one of the historical cities of the country and in terms of natural features such as having high mountains (Shirkuh) and deserts and low holes and vast plains with diverse environment (Bahadoran, Herat and Marvast plains) and many other tourist attractions with national monuments are still unknown to many people in the country and the world. One of the reasons for the lack of success in the development of tourism in this city is the weakness of electronic advertising and marketing and the lack of continuous information to identify attractions in the national and international electronic space. Due to the advantages of the new e-marketing method compared to traditional ones, it is necessary to use the advantages of this method with a model designed for e-marketing to develop the tourism industry in Yazd city. In this regard, the present study is a percentage to answer the following question: What is the effect of e-marketing model on the tourism industry?   Methodology This research is an applied and descriptive-analytical one in terms of purpose and method, respectively. The statistical population of this study includes experts in the field of tourism. The sample size was 35 people who were selected by snowball method. Factors such as location, advertising, evidence and physical facilities, management and planning, staff, people, products, and price were examined in this regard. Structural Equation Modeling (SEM) was used to analyze the data. Results and discussion As can be seen from the results, the significance of all dimensions is evident. But some questions have a t value less than 1.96. Therefore, in response to the research questions, it can be said that all the factors identified in this research, which are mentioned in the questionnaire (appendices), except for questions 12, 15 and 44 have a significant effect on e-tourism marketing. The four factors (questions 12, 15, and 44) ​​whose effects were not confirmed are: Direct supervision of airlines and hoteliers on the sites to adjust costs and eliminate intermediaries, and the use of tourism symbols and places in movies or cartoons and computer games, respectively. Equipping Yazd hotels with smartphones to open and close the door, turn on and off switches and sockets, use other hotel facilities and contain maps of tourist attractions. Factor loads greater than 0.4 indicate a stronger effect of factors on tourism marketing. All dimensions have a factor load greater than 0.4, which once again confirms the significance of their effect. However, some questions (questions 20, 27 and 42), such as the previous step, have a factor load of less than 0.4. This shows that these factors also do not have a significant effect on e-tourism marketing in Yazd. These three factors are: advertisements of tourism photos and clips in personal blogs and travel agencies, electronic restaurants with touch desks or ordering kiosks, revolution in sanitary services (such as children's rooms, door intelligence, siphons, valves, butchers, etc.).   Conclusion The results obtained from the analysis of research data show that the existence of virtual tours (virtual tour) for tourism areas of Yazd; computer simulation of recreational and historical sites with the ability to connect to the real environment (e-information); providing links to health centers, embassies, the Ministry of Foreign Affairs, tourism organizations, liaison with the police and necessary telephone calls to tourists; training centers to provide internet maps of all roads, bus stations, railways, terminals and airports; provide weather forecast sites; providing online map of Yazd tourism places, providing sites about culture, art, music, handicrafts of Yazd, providing e-visa services in embassies, consulates and airports are among the effective factors related to the product or service on the growth and development of e-tourism marketing in Yazd.}, keywords = {E-marketing,Tourism,Structural equations,Yazd city}, title_fa = {ارائه مدل کاربردی بازاریابی الکترونیکی در صنعت گردشگری )مطالعه موردی شهر یزد)}, abstract_fa = {صنعت گردشـگری به‌عنوان یکی از پیشروترین صنایع جهان و یکـی از سریع‌ترین بخـش‌های اقتـصادی یک نیروی محرک قوی در زمینه‌های اجتماعی، فرهنگی و اقتصادی، توانایی شکل‌دهی و دگرگونی ارگان‌های متعددی را داراست از جمله عواملی کـه می‌تواند توسعه این صنعت را بهبود بخشد. به‌کارگیری ابزارها و پارامترهـای مـؤثر بازاریابی الکترونیکی است ازاین‌رو میزان نیاز به تحقیق درباره بازاریابی گردشگری بیش‌ازپیش مطرح می‌گردد. در این راستا پژوهش حاضر جهت شناخت عوامل مؤثر بر توسعه بازاریابی الکترونیکی گردشگری شهر یزد و اولویت‌بندی استراتژی‌های تعیین‌شده از روش مدل‌سازی ساختاری (SEM) استفاده گردید و به همین علت اقدام به ایجاد ساختار سلسله مراتبی پژوهش متشکل از هدف، معیارها، زیرمعیارها و راهبردها می‌نماییم. پرسشنامه محقق ساخته پژوهش، مربوط به عوامل مؤثر بر بازاریابی الکترونیکی گردشگری بر اساس مدل آمیخته بازاریابی 7P در شهر یزد است. معیارهای اصلی 7P الکترونیکی می‌باشد و زیر معیارها با توجه به عوامل الکترونیکی مؤثر در هر معیار اصلی و نظر خبرگان و متخصصین فعال در صنعت گردشگری داخل و خارج کشور تعریف‌شده است. حدود 35 پرسشنامه از مدیران دفاتر خدمات گردشگری شهر یزد، مدیران و کارشناسان معاونت خدمات گردشگری سازمان گردشگری و میراث فرهنگی شهر یزد جمع‌آوری می‌گردد. مدل در دو حالت معناداری و حالت تخمین استاندارد اجرا می‌گردد که نتایج حاصل از آن معنادار بودن شش عامل نظارت مستقیم شرکت‌های هواپیمایی و هتل‌داران بر سایت‌ها و استفاده از سمبل‌ها و مکان‌های گردشگری در فیلم‌های سینمایی یا کارتونی و بازی‌های کامپیوتری و مجهز نمودن هتل‌های یزد به گوشی موبایل هوشمند، تبلیغات عکس و کلیپ‌های گردشگری در وبلاگ‌های شخصی، الکترونیکی کردن رستوران‌ها با میز لمسی یا کیوسک سفارش گیری، انقلاب در سرویس‌های بهداشتی تأیید نشد. با تقویت بقیه عوامل می‌توان جهش مثبتی در صنعت گردشگری یزد ایجاد کرد.}, keywords_fa = {بازاریابی الکترونیکی,گردشگری,معادلات ساختاری,شهر یزد}, url = {https://jut.ut.ac.ir/article_80641.html}, eprint = {https://jut.ut.ac.ir/article_80641_278074e5f1cc2985d8ae638a4396ac87.pdf} }